Customization or improving benchmarking in compensation.Help in the performance management process.Suggestions of job openings or career paths for current employees.The ability to identify employees who are disengaged or at risk of leaving.Chatbots for employee self-service, such as changing benefits or requesting time off.Screening and assessing candidates during recruitment (40 percent).Ĭompanies planning to invest in AI this year are targeting:.Using chatbots to engage with candidates during recruitment (41 percent).Providing recommendations for learning and training to employees (43 percent).Identifying the best candidates based on publicly available data, like social media profiles (44 percent).Using chatbots to look up information such as company policies or benefits (56 percent).Overall, Mercer found, when it comes to AI for HR, companies are: employers relying on some form of the technology. Sales and marketing were first," said Garry Mathiason, senior shareholder and co-chair of the robotics, AI and automation industry group at Littler law firm in San Francisco.Įighty-eight percent of companies globally already use AI in some way for HR, with 100 percent of Chinese firms and 83 percent of U.S. Sixty percent of companies plan to boost their use of workplace automation this year, including 59 percent in the United States and 55 percent in China, according to consulting firm Mercer's Global Talent Trends 2019 report. Companies around the world are increasing their HR investments in artificial intelligence (AI) and related technology and, in doing so, trying to catch up with investments made by other business functions.
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